We were concerned by reports of confusion among health professionals and the public about what to expect from the vaccine programme and when. We asked NHSE&I how it was ensuring clear lines of communication so that people had access to accurate information quickly and easily.82 NHSE&I explained that its messaging was first and foremost “you will be contacted”, in contrast to seasonal flu vaccinations where people could present themselves to their local pharmacist. We similarly asked NHSE&I wh...

We were concerned by reports of confusion among health professionals and the public about what to expect from the vaccine programme and when. We asked NHSE&I how it was ensuring clear lines of communication so that people had access to accurate information quickly and easily.82 NHSE&I explained that its messaging was first and foremost “you will be contacted”, in contrast to seasonal flu vaccinations where people could present themselves to their local pharmacist. We similarly asked NHSE&I whether it had a rebuttal unit to dispel any myths about the vaccine programme, or a Frequently Asked Questions section on its website to answer queries fr Type: conclusion | Number: 30 | Response status: not_addressed Government response: Accept. The government has worked closely with NHS E/I, PHE, the MHRA and JCVI to communicate clearly to the public about the development and rollout of the authorised vaccines. Public information about the vaccine programme, the vaccines themselves, and relevant