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Impact Assessment Published 31 Jul 2023 HM Revenue & Customs ↗ View on GOV.UK

Optimisation progress-chasing self-serve app

HMRC’s initial equality impact assessment of the Contact Engagement Programme Optimisation progress-chasing self-serve app.

▤ Verbatim text from source document

HM Revenue and Customs screens all policy changes for equality impacts on groups sharing protected characteristics, and to identify any appropriate mitigations, as required.

This is in line with our commitments to the Equality Act 2010 and our Public Sector Equality Duty (section 149 of the Equality Act) and our Northern Ireland Equality Scheme commitments to publish our impact assessments.