2010 to 2015 government policy: making it easier for HMRC customers to deal with their taxes
HMRC's work to make it easy for customers to deal with their taxes and get things right, by making our products and processes more simple and straightforward, and by improving our customer service.
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This policy paper shows the policy of the 2010 to 2015 Conservative and Liberal Democrat coalition government.
Find out about the current government’s policies.