Relying on shared corporate services such as HR, estates and finance is not always the best option for small bodies. Shared corporate services, such as estates and IT, have the potential to deliver efficiencies and free up resources in small bodies to focus on frontline delivery. Under the government’s shared services strategy, organisations across the civil service are expected to migrate to shared service centres that will provide HR, payroll and other back-office functions. Small arm’s-len...

Relying on shared corporate services such as HR, estates and finance is not always the best option for small bodies. Shared corporate services, such as estates and IT, have the potential to deliver efficiencies and free up resources in small bodies to focus on frontline delivery. Under the government’s shared services strategy, organisations across the civil service are expected to migrate to shared service centres that will provide HR, payroll and other back-office functions. Small arm’s-length bodies fall within the scope of this strategy. There is the opportunity to build compliance with government requirements into the way shared services Type: recommendation | Number: 5 | Response status: response_pending