Threads / Rail Regulation and Performance Standards / We are concerned that there is no specific mechanism to ass…
Committee Material Published 10 Feb 2026 ↗ View on Parliament

We are concerned that there is no specific mechanism to assess GBR’s performance against the passenger interest duty placed on it by the Bill. The standards set by the Passengers’ Council will be part of GBR’s licence, enforced by the ORR. The Bill should also contain a mechanism for performance against the relevant standards to be taken into account by a court making a judgment on whether the duty to promote the interests of users in clause 18(2)a has been met. (Recommendation, Paragraph 44)

We are concerned that there is no specific mechanism to assess GBR’s performance against the passenger interest duty placed on it by the Bill. The standards set by the Passengers’ Council will be part of GBR’s licence, enforced by the ORR. The Bill should also contain a mechanism for performance against the relevant standards to be taken into account by a court making a judgment on whether the duty to promote the interests of users in clause 18(2)a has been met. (Recommendation, Paragraph 44) Type: conclusion | Number: 15 | Response status: accepted Government response: The Government agrees with this recommendation. The duty at clause 18(2)(a) of the Bill will require the sector bodies to promote the interests of passengers, including in particular the needs of disabled persons when these bodies exercise their statutory functions. Therefore, the accessibility duty