The Government should establish a single, widely promoted national flood reporting and information service by March 2026. This service should build upon and expand the existing Floodline system to provide a clear point of contact for all types of flooding, offer consistent guidance, and be accessible via phone, SMS, and online. It must be co-designed with flood- 65 affected communities and delivered in partnership with local authorities, water companies, and emergency services, supported by a...

The Government should establish a single, widely promoted national flood reporting and information service by March 2026. This service should build upon and expand the existing Floodline system to provide a clear point of contact for all types of flooding, offer consistent guidance, and be accessible via phone, SMS, and online. It must be co-designed with flood- 65 affected communities and delivered in partnership with local authorities, water companies, and emergency services, supported by a national awareness campaign. (Recommendation, Paragraph 102) Type: recommendation | Number: 30 | Response status: not_addressed Government response: The government is responding to the recommendation at paragraph 102 and the recommendation at paragraph 109 together as the recommendations are closely linked. We agree with the need to ensure clear and well communicated sources of information. The government also agrees with the principle of establ