DWP should improve how it works with the voluntary and community sector, but first it needs to understand its current position. DWP should undertake an audit of its existing partnership work. It should use this to develop new operational models and to identify opportunities for better local partnerships, such as increased co-location. It should also start collecting more consistent, detailed data about Jobcentre partnerships on an ongoing basis, incorporating partnership activities into the p...

DWP should improve how it works with the voluntary and community sector, but first it needs to understand its current position. DWP should undertake an audit of its existing partnership work. It should use this to develop new operational models and to identify opportunities for better local partnerships, such as increased co-location. It should also start collecting more consistent, detailed data about Jobcentre partnerships on an ongoing basis, incorporating partnership activities into the performance management of individual Jobcentres. (Recommendation, Paragraph 121) 57 Type: conclusion | Number: 25 | Response status: partially_accepted Government response: Partially accept DWP recognises the invaluable part played by the voluntary and community sector in supporting customers alongside DWP and agrees that forming a more coherent view of the current position is useful. As part of the extensive engagement we are undertaking to inform the creation of a ne