Threads / DWP Employment Provision Commissioning Strategy / DWP needs to rebuild trust with employers. This will requir…
Committee Material Published 8 Sep 2025 ↗ View on Parliament

DWP needs to rebuild trust with employers. This will require making better use of its network of Jobcentres and the employer advisers who work in them. To start, DWP should consider setting individual Jobcentres targets for engaging local employers. This engagement should go beyond a surface-level relationship and focus on understanding the needs of these employers, providing information to improve work coaches’ job-matching. 56 As part of this, Jobcentres, particularly the existing employer ...

DWP needs to rebuild trust with employers. This will require making better use of its network of Jobcentres and the employer advisers who work in them. To start, DWP should consider setting individual Jobcentres targets for engaging local employers. This engagement should go beyond a surface-level relationship and focus on understanding the needs of these employers, providing information to improve work coaches’ job-matching. 56 As part of this, Jobcentres, particularly the existing employer advisers, should be encouraged to work with local employers to identify how their services can be made more demand-led. We believe that improving the qua Type: conclusion | Number: 22 | Response status: partially_accepted Government response: Partially accept We appreciate the emphasis on strengthening engagement with local employers and fully support the intent behind this recommendation. We agree that employer engagement is a critical lever for improving outcomes and recognise the value of enco