In its response to this report, DWP should provide more details about its plans for a ‘Jobcentre in your pocket’. DWP should set out what the public can expect from a ‘Jobcentre in your pocket’, how it will interact with the current Universal Credit journal and how it will ensure it delivers a successful digital product that meets claimants’ needs. (Recommendation, Paragraph 77)

In its response to this report, DWP should provide more details about its plans for a ‘Jobcentre in your pocket’. DWP should set out what the public can expect from a ‘Jobcentre in your pocket’, how it will interact with the current Universal Credit journal and how it will ensure it delivers a successful digital product that meets claimants’ needs. (Recommendation, Paragraph 77) Type: recommendation | Number: 14 | Response status: accepted Government response: DWP is actively working with the Department for Business and Trade (DBT) and departments leading Industrial Strategy Sectors to ensure our employment support offer is embedded within sector plans. This includes collaborating with DBT on the development of the Industrial Strategy and using insights f