Claimant commitments should be a cornerstone of the relationship between claimants and work coaches. But too often, commitments set work search requirements that are too generic and sometimes counter-productive (such as completing a set number of applications or spending 35-hours job searching per week). We heard that complying with these blanket conditions can be stressful and can leave people feeling disempowered and unsupported. We welcome the Government’s undertaking to review the claiman...

Claimant commitments should be a cornerstone of the relationship between claimants and work coaches. But too often, commitments set work search requirements that are too generic and sometimes counter-productive (such as completing a set number of applications or spending 35-hours job searching per week). We heard that complying with these blanket conditions can be stressful and can leave people feeling disempowered and unsupported. We welcome the Government’s undertaking to review the claimant commitment, including trialling changes to the commitment. However, we would have liked to have heard from DWP about more substantial plans to reform t Type: conclusion | Number: 1 | Response status: partially_accepted Government response: The department has completed an internal review of the Claimant Commitment and from this we have developed a draft policy framework that aims to move the focus from compliance checking to genuine individual employment support. We are currently testing this ne