The Department explained it has a phased approach to the jobs and careers service. It said its ‘pathfinder projects’ are part of the first phase, testing new ways of delivering its services. In phase two, in 2026–27, it told us it would roll out further the things it has tried that have worked.58 The Department told us, for example, that it is trialling putting work coaches in GP surgeries and engaging people outside of jobcentres. The Department referenced a success story from Poplar in Lond...

The Department explained it has a phased approach to the jobs and careers service. It said its ‘pathfinder projects’ are part of the first phase, testing new ways of delivering its services. In phase two, in 2026–27, it told us it would roll out further the things it has tried that have worked.58 The Department told us, for example, that it is trialling putting work coaches in GP surgeries and engaging people outside of jobcentres. The Department referenced a success story from Poplar in London, where it has seen positive results of people having conversations with a work coach in a setting that is not the jobcentre and getting different type Type: conclusion | Number: 27 | Response status: response_pending Government response: 4.5 The department is also using test and learn principles, to test the whole Jobs and Careers Service vision via several Pathfinders. This will allow the department to see how its employment support offer interacts with local support for young people, those w