We received written evidence from VAT Solutions which specialises in providing VAT advice and regularly interacts with HMRC on behalf of its clients. VAT Solutions gave examples of how inefficiencies in the VAT system resulted in unnecessary delay and increased costs to taxpayers, including increasing the fees taxpayers pay agents. We asked HMRC to respond to the examples provided by VAT Solutions.16 In written evidence provided after our evidence session, HMRC expressed a willingness to enga...

We received written evidence from VAT Solutions which specialises in providing VAT advice and regularly interacts with HMRC on behalf of its clients. VAT Solutions gave examples of how inefficiencies in the VAT system resulted in unnecessary delay and increased costs to taxpayers, including increasing the fees taxpayers pay agents. We asked HMRC to respond to the examples provided by VAT Solutions.16 In written evidence provided after our evidence session, HMRC expressed a willingness to engage with VAT Solutions on the specific cases to which it had referred. HMRC also acknowledged that a system issue had caused VAT returns and payments to b Type: conclusion | Number: 11 | Response status: accepted Government response: 1.1 The government agrees with the Committee’s recommendation. Target implementation date: Summer 2025 1.2 The government has committed to simplifying the tax system and taking this forward as part of its three strategic priorities for HMRC (improving day-to-day perfo