We challenged NHSE on what it would do differently to achieve the ambitious annual productivity improvements it has committed to. NHSE told us annual productivity improvements were currently running at about 1.8% and it was confident that the annual gains that it has committed to of 2.0% could be achieved over the next two years. It contends that the previous two years had been affected by ongoing disruptions such as industrial action, and that further recovery was still possible, particularl...

We challenged NHSE on what it would do differently to achieve the ambitious annual productivity improvements it has committed to. NHSE told us annual productivity improvements were currently running at about 1.8% and it was confident that the annual gains that it has committed to of 2.0% could be achieved over the next two years. It contends that the previous two years had been affected by ongoing disruptions such as industrial action, and that further recovery was still possible, particularly through technology-enabled change. One example of such change was the use of large language models to capture notes during GP consultations.27 However, Type: conclusion | Number: 16 | Response status: not_addressed Government response: 3.2 The NHS is working hard to recover lost productivity caused by the Covid-19 pandemic. The most recent ONS publication of annual Public Sector Productivity shows: • NHS productivity continuing to recover in 2022-23, after the sharp rebound in productivity in 2