New threshold for businesses accessing the Energy Ombudsman

We want to ensure that all relevant businesses have access to redress against their energy supplier, without having to rely on the courts. This consultation seeks views on a proposal to amend the Gas and Electricity Regulated Providers (Redress Scheme) Order 2008 by expanding access to redress to include small businesses. We would like feedback, particularly from those directly impacted by the potential change, to ensure that: our proposed expansion is sensible the language is clear the new thresholds are set at the right level We support Ofgem in ensuring a well-functioning market for non-domestic customers, including implementing the recommendations from their recent non-domestic energy market review at pace. At present only businesses with a non-domestic energy contract that meet the definition of a relevant consumer (referred to by Ofgem as microbusinesses) can access