The Cabinet Office’s approach to dealing with staff underperformance, and raising performance levels more generally, is based on improving the confidence and capability of line managers in departments. The Cabinet Office told us that as part of work to implement the Civil Service People Plan, it is setting standards that line managers will need to work towards and is providing training to support line managers.45 However, it is hard to see how performance management in the civil service can b...

The Cabinet Office’s approach to dealing with staff underperformance, and raising performance levels more generally, is based on improving the confidence and capability of line managers in departments. The Cabinet Office told us that as part of work to implement the Civil Service People Plan, it is setting standards that line managers will need to work towards and is providing training to support line managers.45 However, it is hard to see how performance management in the civil service can be evaluated and improved without good data on the numbers of employees moving into and out of underperformance. If underperformance numbers and outcomes Type: conclusion | Number: 20 | Response status: accepted Government response: 5.1 The government agrees with the Committee’s recommendation. Target implementation date: Autumn 2024 5.2 Managing under and poor performance below the Senior Civil Service (SCS) is delegated to departments. The Civil Service Performance Management Framework provides