Performance management for civil service staff below SCS level is another responsibility delegated to individual departments. This has resulted in differences among departments in how they manage staff performance and support employees’ development. In particular, there is no common civil service-wide approach for identifying and dealing with staff underperformance in grades below the SCS.40 This has resulted in some departments not routinely collecting data on the number of underperforming s...

Performance management for civil service staff below SCS level is another responsibility delegated to individual departments. This has resulted in differences among departments in how they manage staff performance and support employees’ development. In particular, there is no common civil service-wide approach for identifying and dealing with staff underperformance in grades below the SCS.40 This has resulted in some departments not routinely collecting data on the number of underperforming staff in their organisations. HMRC, for example, told us it decentralised its performance management system to line managers when it introduced a new syst Type: conclusion | Number: 18 | Response status: accepted Government response: 5.1 The government agrees with the Committee’s recommendation. Target implementation date: Autumn 2024 5.2 Managing under and poor performance below the Senior Civil Service (SCS) is delegated to departments. The Civil Service Performance Management Framework provides