In order to deliver the new service from 2029, the Department told us it needs certainty over the design of the new health assessments service by 2027 to either procure the new 12 Qq 45–46 13 Q 47 14 Q 76 15 Q 12; C&AG’s Report, para 3.14 16 Q 22; C&AG’s Report, figure 10 17 Q 1; C&AG’s Report, para 3.21 18 Q 25; C&AG’s Report, para 2.10 19 Qq 25–26; C&AG’s Report, para 2.10 12 Revising health assessments for disability benefits services from contractors, or allow it sufficient time to bring ...

In order to deliver the new service from 2029, the Department told us it needs certainty over the design of the new health assessments service by 2027 to either procure the new 12 Qq 45–46 13 Q 47 14 Q 76 15 Q 12; C&AG’s Report, para 3.14 16 Q 22; C&AG’s Report, figure 10 17 Q 1; C&AG’s Report, para 3.21 18 Q 25; C&AG’s Report, para 2.10 19 Qq 25–26; C&AG’s Report, para 2.10 12 Revising health assessments for disability benefits services from contractors, or allow it sufficient time to bring the service in-house.20 The NAO found that, to date, the Department had focused on building the digital system to manage cases and had not set out what e Type: conclusion | Number: 12 | Response status: not_addressed Government response: The government agrees with the Committee’s recommendation. Recommendation implemented 4.2 The Functional Assessment Service (FAS) contracts contain specific contractual levers and mechanisms to enable the supplier involvement required to support transformation. T