The Department plans to complete the Programme by 2029 with the launch of a new health assessment service. This will require the Department to develop both a new digital system and an operational service to process claims, which both need to be tested.15 In 2021, the Department introduced health transformation areas, which were intended to provide the Programme with the capability “to look at radical changes to the way” it delivers the service by processing up to 4% of new claims through thes...

The Department plans to complete the Programme by 2029 with the launch of a new health assessment service. This will require the Department to develop both a new digital system and an operational service to process claims, which both need to be tested.15 In 2021, the Department introduced health transformation areas, which were intended to provide the Programme with the capability “to look at radical changes to the way” it delivers the service by processing up to 4% of new claims through these areas.16 Health Transformation Areas are the Department’s testing area for developing its new health assessment service, where DWP decision-makers and Type: conclusion | Number: 10 | Response status: not_addressed Government response: The government agrees with the Committee’s recommendation. Recommendation implemented 4.2 The Functional Assessment Service (FAS) contracts contain specific contractual levers and mechanisms to enable the supplier involvement required to support transformation. Th