In December 2022, HMRC established a plan to work with its stakeholders to solve issues. In March 2023 it started exploring with taxpayer and agent representatives how quarterly updates could work in practice. It explained that it was looking to adopt a “co- creation” approach where it asked taxpayers how best to design a process and ensure they 33 Qq 15, 55 34 C&AG’s Report, para 3.27–3.30 and Figure 9 35 PTD0006, Written evidence submitted by the Association of Taxation Technicians, 19 June...

In December 2022, HMRC established a plan to work with its stakeholders to solve issues. In March 2023 it started exploring with taxpayer and agent representatives how quarterly updates could work in practice. It explained that it was looking to adopt a “co- creation” approach where it asked taxpayers how best to design a process and ensure they 33 Qq 15, 55 34 C&AG’s Report, para 3.27–3.30 and Figure 9 35 PTD0006, Written evidence submitted by the Association of Taxation Technicians, 19 June 2023 36 PTD0007, Written evidence submitted by the Institute of Chartered Accountants England and Wales, 19 June 2023 37 C&AG’s Report paras 3.27–3.28 3 Type: conclusion | Number: 17 | Response status: not_accepted Government response: The government disagrees with the Committee’s recommendation. A priority for government is to make it easy for taxpayers to get tax right. However, it needs to balance several objectives for the tax system, including raising revenue and tackling the tax gap. While