In the year to April 2023, 25% of caseworkers left their role.15 The Home Office told us the proportion of caseworkers leaving had reduced since the C&AG’s report (published in June 2023) and that some caseworkers leave the role for internal promotions, but it acknowledged that this level of turnover is “nowhere near where it needs to be, which is at 7% or 8%”.16 The Home Office also said that it recruits caseworkers through a rolling campaign, so that it will be able to keep the number of ca...

In the year to April 2023, 25% of caseworkers left their role.15 The Home Office told us the proportion of caseworkers leaving had reduced since the C&AG’s report (published in June 2023) and that some caseworkers leave the role for internal promotions, but it acknowledged that this level of turnover is “nowhere near where it needs to be, which is at 7% or 8%”.16 The Home Office also said that it recruits caseworkers through a rolling campaign, so that it will be able to keep the number of caseworkers at 2,500.17 Type: conclusion | Number: 7 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. Recommendation implemented. The department stepped up processing, deploying an additional 1,200 caseworkers, meeting our target to double the number of asylum caseworkers and tripling productivity to ensure more illegal migrants are returned