We were also surprised to see that the standard appointment letter for permanent secretaries makes no mention of their responsibilities for improving digital services, despite including others such as managing public money. Including reference to digital responsibilities would make clear the importance of the area.16 For example, it would mean permanent secretaries are fully aware of their responsibilities to address legacy systems.17

We were also surprised to see that the standard appointment letter for permanent secretaries makes no mention of their responsibilities for improving digital services, despite including others such as managing public money. Including reference to digital responsibilities would make clear the importance of the area.16 For example, it would mean permanent secretaries are fully aware of their responsibilities to address legacy systems.17 Type: conclusion | Number: 9 | Response status: not_addressed Government response: 3.1 The government agrees with the Committee’s recommendation. Target implementation date: June 2025 3.2 CDDO will write to the Committee in December 2023 with an outline of how this recommendation will be implemented. The Committee should note that Civil Service HR is now Government People Group.