On the basis of a report by the Comptroller and Auditor General, we took evidence from the Cabinet Office about how digital transformation is progressing across government and what is being done to address the barriers and challenges.1

On the basis of a report by the Comptroller and Auditor General, we took evidence from the Cabinet Office about how digital transformation is progressing across government and what is being done to address the barriers and challenges.1 Type: conclusion | Number: 1 | Response status: accepted Government response: The government agrees with the Committee’s recommendation efficiency and usability of services. The framework includes a ‘Cost Per Transaction’ metric, requiring an understanding of the total cost of running the service. The framework has been applied to the ‘Top 75’ services in government. The gove