The final element that the Cabinet Office is working on is how to identify and implement measures that will drive quality and performance in the future.37 It explained that each cluster is accountable for delivery and has its own team tracking progress, but it acknowledged the importance of being able to compare clusters and support those who are falling behind. It told us that it plans to use information from project and programme reports to produce measurements and track each cluster’s prog...

The final element that the Cabinet Office is working on is how to identify and implement measures that will drive quality and performance in the future.37 It explained that each cluster is accountable for delivery and has its own team tracking progress, but it acknowledged the importance of being able to compare clusters and support those who are falling behind. It told us that it plans to use information from project and programme reports to produce measurements and track each cluster’s progress in implementing its shared services.38 Type: conclusion | Number: 19 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. Target implementation date: September 2023 Strategy success measures have been delivery oriented to date. There has been recognition that these measures need to evolve as the Strategy is implemented. At the time of the NAO report, the focus