We raised the question of education for people, typically older people, who are not familiar or confident with adopting what may be new technology to them. The BBC stressed its universality obligation to ensure that content is accessible. It also said it was critical that there was focus and prioritisation of its limited resources to ensure it continued to serve all its audiences, young and old.14 The BBC told us it had a huge role to play in education, 6 C&AG’s Report, paras 3, 1.2 7 C&AG’s ...

We raised the question of education for people, typically older people, who are not familiar or confident with adopting what may be new technology to them. The BBC stressed its universality obligation to ensure that content is accessible. It also said it was critical that there was focus and prioritisation of its limited resources to ensure it continued to serve all its audiences, young and old.14 The BBC told us it had a huge role to play in education, 6 C&AG’s Report, paras 3, 1.2 7 C&AG’s Report, para 1.19 8 Q 23 9 Qq 24, 25 10 Qq 36, 45 11 C&AG’s Report, para 1.18 12 Q 68 13 Q 91; C&AG’s Report, para 20 14 Q 44 10 BBC Digital commenting t Type: conclusion | Number: 10 | Response status: not_addressed Government response: The Committee published its report on 28 April 2023 and the BBC will write directly to the Committee regarding the recommendations in the report.