Many claimants have complex barriers that prevent them from finding work, and some of these barriers may be better addressed through other means than an employment support scheme such as Restart. The Department’s work coaches must decide whether people from a system generated list of claimants are eligible and suitable for Restart. Work coaches decided not to refer 57% of the claimants on such lists. For the majority of these people, work coaches did not refer them to Restart because they fel...

Many claimants have complex barriers that prevent them from finding work, and some of these barriers may be better addressed through other means than an employment support scheme such as Restart. The Department’s work coaches must decide whether people from a system generated list of claimants are eligible and suitable for Restart. Work coaches decided not to refer 57% of the claimants on such lists. For the majority of these people, work coaches did not refer them to Restart because they felt they were unsuitable for the programme, most often 8 The Restart Scheme for long-term unemployed people because they had ‘complex barriers’ which can i Type: recommendation | Number: 6 | Response status: accepted Government response: The government agrees with the Committee’s recommendation. Recommendation implemented The government set out its plan to improve support to those with complex barriers relating to health and disability in the White Paper Transforming Support: The Health and Disabil