While we welcome the Government’s commitment to replace Action Fraud with a new service better able to record and disseminate information about a crime, the service also needs to focus on victim experience, ensuring there are trained individuals staffing Action Fraud’s successor who can assess the needs and vulnerabilities of victims and direct them to appropriate resources.

While we welcome the Government’s commitment to replace Action Fraud with a new service better able to record and disseminate information about a crime, the service also needs to focus on victim experience, ensuring there are trained individuals staffing Action Fraud’s successor who can assess the needs and vulnerabilities of victims and direct them to appropriate resources. Type: conclusion | Number: 14 | Paragraph: 49 | Response status: under_consideration Government response: The independent Sentencing Council is responsible for developing sentencing guidelines. It is therefore for the Council to consider the response to this recommendation. We confirm we have shared the report with the Office of the Sentencing Council. Disrupting and Preventing Fraud 1.1