The FCA should consider how to improve its engagement with the poorest consumers, including seeking opportunities to improve the availability of data about people who are on the lowest incomes. The FCA must seek data on the issues vulnerable consumers experience directly. Civil society groups and other researchers can provide a valuable input, but they are more constrained than industry in terms of access to funding. (Paragraph 124) Specific areas of regulation

The FCA should consider how to improve its engagement with the poorest consumers, including seeking opportunities to improve the availability of data about people who are on the lowest incomes. The FCA must seek data on the issues vulnerable consumers experience directly. Civil society groups and other researchers can provide a valuable input, but they are more constrained than industry in terms of access to funding. (Paragraph 124) Specific areas of regulation Type: conclusion | Number: 20 | Response status: under_consideration Government response: In light of our role and given the scope of our powers, we do not believe that it would be appropriate or feasible for us to advise Parliament or other public bodies on the overall state of financial inclusion, or to make recommendations outside of our remit. Our Financial Lives survey is recognised