It is an inevitable part of any complaints system that those whose complaints are not upheld will be discontented. There is none the less a perception that complaints against police officers are unlikely to succeed and that investigations are over- complex, take too long and frequently result in limited action against even officers found to have committed misconduct.

It is an inevitable part of any complaints system that those whose complaints are not upheld will be discontented. There is none the less a perception that complaints against police officers are unlikely to succeed and that investigations are over- complex, take too long and frequently result in limited action against even officers found to have committed misconduct. Type: conclusion | Number: 1 | Paragraph: 6 | Response status: under_consideration Government response: The Independent Office for Police Conduct (IOPC) was launched following reforms to the Independent Police Complaints Commission (IPCC) in 2018. The decision to combine the role of the Director General (DG) and Chair of the unitary board of the reformed organisation reflected the recommendation in th