HS2 Ltd told us that the nature of the High Speed 2 programme means that the work required for it will be disruptive. HS2 Ltd estimated it had handled 124,000 queries over the past three years and interacted with over 76,000 people along the route.63 The Independent Construction Commissioner HS2 (the Commissioner) told us that the complaints the programme had received so far had mainly been about disruption to roads and traffic, vegetation clearance and noise and vibration from construction a...

HS2 Ltd told us that the nature of the High Speed 2 programme means that the work required for it will be disruptive. HS2 Ltd estimated it had handled 124,000 queries over the past three years and interacted with over 76,000 people along the route.63 The Independent Construction Commissioner HS2 (the Commissioner) told us that the complaints the programme had received so far had mainly been about disruption to roads and traffic, vegetation clearance and noise and vibration from construction activity.64 With delivery of the main civil engineering projects on Phase One only formally beginning during 2020, both HS2 Ltd and the Commissioner told Type: conclusion | Number: 28 | Response status: under_consideration Government response: 6: PAC conclusion: We are already concerned about the volume of complaints on disruption from the programme which does not bode well for the future as more communities will be impacted as construction progresses. 6: PAC recommendation: The Department and HS2