The government is reforming energy retail markets to strengthen consumer protections and introduce a social energy tariff for vulnerable households, addressing market concentration and unfair pricing practices. Led by DESNZ and Ofgem under the Energy Act 2023, reforms target both domestic and small business customers who lack adequate protections. The policy is active with legislative bills and market reform consultations in progress.
Our plan to empower and protect retail energy consumers, through increased competition and transparency and enhanced consumer protection.
This policy paper sets out the government’s vision for modernising the economic regulation of the utilities sectors.
In response to: Delivering a better energy retail market
Government’s vision for the future energy retail market and a package of targeted reforms.
This strategy sets out our vision of the role of the retail market in achieving net zero.
Government and Ofgem are conducting a joint review of the current energy retail market design, to ensure that it is fit for the future and puts consumers first.
This annual update sets out the progress government has made over the past year on the policy mechanisms implemented under the formerly titled Electricity Market Reform (EMR) programme as set out under part 2 of the Energy Act 2013.
This annual update sets out the progress government has made over the past year in implementing Electricity Market Reform set out under part 2 of the Energy Act 2013.