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Retail Energy Market Regulation and Redress

The Department for Energy Security and Net Zero is reforming retail energy market regulation and consumer redress mechanisms, including proposals to strengthen the Energy Ombudsman's powers, regulate third-party intermediaries, and establish an Energy Debt Relief Scheme. Current issues include billing accuracy, back-billing practices, supplier non-compliance with ombudsman rulings, and exploitative practices in the non-domestic energy market. The government is consulting on permanent consumer protections and debt relief funded by energy company windfall profits.

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Key signals 52 All signals 56 Consultations 43 Policy and strategy 2 Legislative record 7 Scrutiny and evidence 1 Analysis 2 Announcements 1

Family 1

Consultations 43 Policy and strategy 2 Legislative record 7 Scrutiny and evidence 1 Analysis 2 Announcements 1

Signal

Open Consultations 1 Closed Consultations 14 Consultation Responses 27 Government responses 1 Analysis 1 Policy papers 2 Bill / Act text 1 Bill stages 6 Statements and announcements 1 Impact assessments 1 Written questions 1

Year

2026 1 2025 13 2024 10 2023 5 2022 5 2021 5 2020 7 2019 3 2018 5 2017 2

Body

Cabinet Office 2 Department for Business, Energy & Industrial Strategy 18 Department for Energy Security and Net Zero 35 Ofgem 7

Role

Analysis / research (departmental, academic, briefings) 2 Consultation (this thread's consultation) 43 Instrument (the named Bill / Act / SI / Code) 1 Parliamentary record (Hansard debates, PQs, statements) 8 Strategy / programme document (e.g. CAM 2025) 2

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Family: Policy and strategy ×

26 Feb 2018 | Policy paper Department for Business, Energy & Industrial Strategy linked

CMA Energy market investigation: government response

Government response to the Competition and Markets Authority (CMA) Energy market investigation.

▤ View document · ↗ GOV.UK · ↓ Letter from Greg Clark and Claire Perry to Andr… (1pp)

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↓ Government response to the Competition & Markets Authority … (8pp)

12 Oct 2017 | Policy paper Department for Business, Energy & Industrial Strategy linked

Draft Domestic Gas and Electricity (Tariff Cap) Bill

The draft Domestic Gas and Electricity (Tariff Cap) Bill will impose a price cap on domestic standard variable tariffs (SVTs) and default tariffs.

▤ View document · ↗ GOV.UK · ↓ Draft Domestic Gas and Electricity (Tariffs Cap… (28pp)

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Ownership

Government Department

Dept Department for Energy Security and Net Zero

About this issue

Last updated

6 May 2026

Events

2

Departments

1

Status

Closed

Themes

Energy & climate

Policy Threads

UK policy issues — from consultation to statute, in one thread.

About & methodology

Documents sourced from GOV.UK, Parliament, devolved governments and statutory regulators under the Open Government Licence v3.0 or equivalent.

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